Privacy Policy

Information we collect

When you submit an estimate or booking request, we collect the name, phone number, email address, service address, preferred date/time, description of items, and any photos you choose to upload. We also collect basic analytics (pages viewed, device type, referring source) when you accept analytics cookies.

How we use it

• To contact you about your junk removal request by phone, text, or email.
• To prepare an estimate and schedule pickup.
• To improve our website and services using aggregated analytics.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Cookies and analytics

We use Google Analytics (GA4) to understand site traffic. Analytics cookies only load after you click Accept in our consent banner. You can change your choice any time by clearing site data for coastawayco.com in your browser.

Event tracking is limited to non-sensitive interactions such as form submissions, call/text/email clicks, and Book Now clicks. We do not send the contents of forms (name, address, phone, photos) to analytics.

Communications

By submitting a request you agree that CoastAwayCo may contact you by phone, text, or email about your service request. Message and data rates may apply. Reply STOP to opt out of texts.

Data retention

Request details are retained only as long as needed to service your job and for routine business records. Contact us to request deletion of your information.

Contact

Questions about this policy? Email cocoastaway@gmail.com or call (954) 204-1382.